{"id":15095,"date":"2023-03-10T14:39:49","date_gmt":"2023-03-10T14:39:49","guid":{"rendered":"https:\/\/test.uploadbook.com\/syscom\/?p=15095"},"modified":"2023-05-30T14:44:33","modified_gmt":"2023-05-30T14:44:33","slug":"employee-spotlight-bernard-bravo","status":"publish","type":"post","link":"https:\/\/test.uploadbook.com\/syscom\/ja\/employee-spotlight-bernard-bravo\/","title":{"rendered":"SYSCOM\u3067\u6d3b\u8e8d\u3059\u308b\u793e\u54e1\u305f\u3061\uff1a\u30d0\u30fc\u30ca\u30fc\u30c9\u30fb\u30d6\u30e9\u30dc\u30fc\u3055\u3093"},"content":{"rendered":"

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SYSCOM\u3067\u6d3b\u8e8d\u3059\u308b\u793e\u54e1\u305f\u3061<\/h6>\n

Bernard Bravo\u2019s Drive To Understand Is The Engine Powering SYSCOM<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-80 padding-box padding-full-left hide-mobile columns-vertical-center”][vc_column][vc_row_inner equal_height=”yes” cms_row_inner_overflow=”” el_id=”rounded-image desktop-view”][vc_column_inner el_class=”vertical-center” width=”1\/2″][vc_single_image image=”14041″ img_size=”syscom_image_rounded” vc_none_hover_effect=””][\/vc_column_inner][vc_column_inner el_class=”vertical-center” width=”1\/2″][vc_column_text]<\/p>\n\n\n\n\n\n\n\n\n
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Role:<\/h4>\n<\/td>\n

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Network Operations Manager<\/p>\n<\/td>\n<\/tr>\n

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Division:<\/h4>\n<\/td>\n

\n

CSP (Network\/Security)<\/p>\n<\/td>\n<\/tr>\n

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Location:<\/h4>\n<\/td>\n

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New York Office<\/p>\n<\/td>\n<\/tr>\n

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Expertise:<\/h4>\n<\/td>\n

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Network<\/p>\n<\/td>\n<\/tr>\n

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Experience:<\/h4>\n<\/td>\n

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9 years at SYSCOM<\/p>\n<\/td>\n<\/tr>\n

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Hobbies:<\/h4>\n<\/td>\n

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Basketball, Chess, DIYs<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_mask_bg=”” row_arrow=”” el_class=”pb-30 padding-box padding-full-left display-mobile”][vc_column width=”1\/2″ el_class=”first-column”][vc_row_inner][vc_column_inner el_class=”mb-20″][vc_single_image image=”14041″ img_size=”syscom_image_rounded” vc_none_hover_effect=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
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Role<\/h4>\n<\/td>\n<\/tr>\n

\n

Network Operations Manager<\/p>\n<\/td>\n<\/tr>\n

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Division:<\/h4>\n<\/td>\n<\/tr>\n

\n

CSP (Network\/Security)<\/p>\n<\/td>\n<\/tr>\n

\n

Location:<\/h4>\n<\/td>\n<\/tr>\n

\n

New York Office<\/p>\n<\/td>\n<\/tr>\n

\n

Expertise:<\/h4>\n<\/td>\n<\/tr>\n

\n

Network<\/p>\n<\/td>\n<\/tr>\n

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Experience:<\/h4>\n<\/td>\n<\/tr>\n

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9 years at SYSCOM<\/p>\n<\/td>\n<\/tr>\n

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Hobbies:<\/h4>\n<\/td>\n<\/tr>\n

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Basketball, Chess, DIYs<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”pb-80 padding-box padding-full-left”][vc_column][vc_column_text]Have you ever looked up a magic trick to figure out how it was done? It\u2019s a common compulsion. It\u2019s one thing to be amazed by a flash of the hand, but quite another to understand how it was done. And sometimes, the only way to understand how a thing works is to figure out how to do it yourself.<\/p>\n

Bernard Bravo is the kind of guy that needs to understand how a thing works, and the only way for him to truly get it is to do it for himself. He\u2019s a Network Operations Manager at SYSCOM GLOBAL SOLUTIONS\u2019 New York office known for his passion for learning and hands-on approach to problem solving, but his drive to understand long predates his time with us. It goes all the way back to his childhood, when his love of gaming pushed him to design, build, and maintain a gaming PC on his own\u2014with no prior experience.<\/p>\n

\u201cWhen I see something out there, I like to see how it\u2019s done and if I can do it myself at home,\u201d says Bernard. \u201cThere\u2019s a restaurant in Chinatown here where my brother ordered a Peking pork chop that was really good. I looked it up and made it at home.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-80 padding-box padding-full-left”][vc_column][vc_single_image image=”14047″ img_size=”syscom_image_center” vc_none_hover_effect=””][\/vc_column][\/vc_row][vc_row el_class=”pb-120 padding-box padding-full-left”][vc_column][vc_column_text]He’s always eager to dive into new areas and figure out how things work\u2014or to find ways to make them work better. When he joined SYSCOM, Bernard was in a new environment and had to figure out how it worked. He quickly adapted to the challenge. \u201cI had to learn different technologies and get hands-on to support SYSCOM\u2019s environment. I jumped right in and worked with environments and technologies I wasn\u2019t familiar with. It\u2019s rewarding, learning these new things,\u201d Bernard explains.<\/p>\n

That drive for hands-on learning extends to customers as well. He hadn\u2019t anticipated working so directly with customers at first, but as he did it, the easier he found his job. \u201cI started to like it. I found myself doing my job so much easier with that type of interaction. It just came and developed within SYSCOM,\u201d Bernard says. Building ongoing relationships with customers has established trust and improved the customer experience.<\/p>\n

He goes on. \u201cCustomers tell us about past providers that would connect them to a different engineer every time they called. Dealing with the same team every time builds trust with us,\u201d Bernard adds. \u201cWhen I build these relationships with my customers, they become more than a customer. I\u2019ve attended some customers\u2019 weddings or kids\u2019 birthdays. After working with them for years and years, you build a relationship with them.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-120 padding-box padding-full-left gray-d0-bg”][vc_column][vc_column_text]<\/p>\n

When I build these relationships with our customers, they become more than a customer.<\/h2>\n

[\/vc_column_text][vc_column_text]<\/p>\n

Bernard Bravo<\/h4>\n

Network Operations Manager[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-80 padding-box padding-full-left”][vc_column][vc_column_text]Bernard’s ability to develop personal relationships with his customers, combined with his hands-on approach to learning, helps him adapt quickly to unexpected situations, like the pandemic. SYSCOM had to make adjustments to support their customers’ remote workforces. \u201cWe definitely had to make some adjustments,\u201d Bernard explains. We handle all of our customers\u2019 mid- to large-sized infrastructure, and had to implement stricter security measures. We implemented VPN and 2FA all over to ensure security while enabling visibility and control from every edge of every site,\u201d Bernard explains.<\/p>\n

Bernard’s desire to understand his customers and provide them with the best possible solution is what sets him apart. By understanding their needs and explaining his recommendations in a way they can actually understand, he makes sure they are comfortable with the solution being offered. \u201cWhen they have that understanding, it makes them more comfortable to move forward,\u201d Bernard explains.<\/p>\n

This approach was exemplified when Bernard worked with a client who wanted their guest wifi network to connect directly to their LAN network. His team explained the potential cybersecurity vulnerabilities of bypassing a buffer DMZ, but the client still insisted. Bernard and his team went the extra mile to understand the root of the problem\u2014office politics\u2014and found a workaround that met the expectation while still ensuring a safe cybersecurity environment.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-80 padding-box padding-full-left”][vc_column][vc_single_image image=”14045″ img_size=”syscom_image_center” vc_none_hover_effect=””][\/vc_column][\/vc_row][vc_row el_class=”pb-120 padding-box padding-full-left”][vc_column][vc_column_text]Bernard’s desire to learn extends beyond just his personal life, and he appreciates SYSCOM’s push to keep its workforce educated on the latest updates in the IT field. \u201cSYSCOM is trying to further expand and penetrate other markets, which brings exposure to new and different technologies. Continued education for existing and new team members is imperative in order to evolve with the technology,\u201d Bernard says. He spoke to our CTO about the need for continued education and was able to secure resources like Udemy and O\u2019Reilly Media for his team.<\/p>\n

Bernard’s approach to work isn\u2019t only good for building relationships\u2014it\u2019s also good for business. \u201cI\u2019ve seen relationships between my colleagues and the customer build trust, which helps win new projects and even referrals for new lines of business.\u201d As Bernard says, \u201cIt builds a good reputation.\u201d<\/p>\n

SYSCOM actively seeks out individuals like Bernard who have a passion for learning and growing. That drive to learn and understand is integral to the success of any organization, and with continued education and exposure to new and different technologies, Bernard and his colleagues are able to evolve with the changing landscape of the IT industry.<\/p>\n

And by embracing his curiosity, fostering meaningful connections, and continuously pursuing knowledge, maybe he\u2019ll even change SYSCOM itself.
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All Employee
\nSpotlight Pages<\/h2>\n

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Bernard Bravo\u2019s drive to understand is the engine powering SYSCOM: “When I build these relationships with our customers, they become more than a customer.”<\/p>\n","protected":false},"author":5,"featured_media":14047,"comment_status":"open","ping_status":"open","sticky":false,"template":"single-interview.php","format":"standard","meta":[],"categories":[194,134,132,131],"tags":[],"acf":[],"yoast_head":"\nSYSCOM\u3067\u6d3b\u8e8d\u3059\u308b\u793e\u54e1\u305f\u3061\uff1a\u30d0\u30fc\u30ca\u30fc\u30c9\u30fb\u30d6\u30e9\u30dc\u30fc\u3055\u3093 - SYSCOM GLOBAL SOLUTIONS<\/title>\n<meta name=\"description\" content=\"Bernard Bravo\u2019s drive to understand is the engine powering SYSCOM: "When I build these relationships with our customers, they become more than a customer."\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/test.uploadbook.com\/syscom\/ja\/employee-spotlight-bernard-bravo\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SYSCOM\u3067\u6d3b\u8e8d\u3059\u308b\u793e\u54e1\u305f\u3061\uff1a\u30d0\u30fc\u30ca\u30fc\u30c9\u30fb\u30d6\u30e9\u30dc\u30fc\u3055\u3093 - 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