[vc_row el_class=”pt-80 pb-80 padding-box padding-full-left”][vc_column][vc_column_text]<\/p>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”padding-box padding-full-left”][vc_column][vc_single_image image=”12253″ img_size=”syscom_image_center” vc_none_hover_effect=””][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-80 padding-box padding-full-left”][vc_column][vc_column_text]<\/p>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-120 padding-box padding-full-left”][vc_column width=”1\/3″ el_class=”first-column”][vc_column_text el_class=”mb-0 pb-20″]<\/p>\n
[\/vc_column_text][vc_column_text]Retail[\/vc_column_text][vc_column_text el_class=”mb-0 pb-20″]<\/p>\n
[\/vc_column_text][vc_column_text]US&Canada[\/vc_column_text][vc_column_text el_class=”hidden”]download client story<\/a>[\/vc_column_text][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”mb-0 pb-20″]<\/p>\n [\/vc_column_text][vc_column_text]The group, which has more than 1,000 stores in 31 countries and regions including Japan, was looking for a global partner that could contribute to strengthening IT governance, improving maintenance support efficiency, and enhancing security while collaborating between Japan and North America.<\/p>\n SYSCOM, which has been supporting MUJI\u2019s IT infrastructure for more than 10 years since they entered the U.S., reviewed IT infrastructure support for 30 stores in North America in collaboration with Japanese partners to comply with the MUJI’s global IT policy at its headquarters and stores. As part of the reconstruction project of the IT infrastructure, SYSCOM introduced an SD-WAN network solution.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-120 padding-box padding-full-left gray-d0-bg columns-vertical-center”][vc_column width=”1\/2″ el_class=”vertical-center first-column”][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text]Cisco SD-WAN powered by Meraki keeps multiple locations secure and connected while reducing costs. With more bandwidth and 4G backup, it drives significant cost savings on WAN after replacing costly MPLS with broadband and fiber.[\/vc_column_text][vc_column_text]Learn more about managed network services<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ el_class=”vertical-center”][vc_single_image image=”12413″ img_size=”full” alignment=”center” vc_none_hover_effect=””][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-40 padding-box padding-full-left”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”padding-box padding-full-left”][vc_column][vc_column_text]As the opening of new stores accelerated, each store did not have unified IT equipment, so the risk of stopping store operations due to prolonged network troubles and increasing cost of operation and maintenance became an issue. In particular, it became necessary to reduce the risk of store operations being shut down and improve the efficiency of maintenance operations by unified equipment and centralized management over SD-WAN, such as redundancy of ISPs and VPN connections at each site.<\/p>\n In the actual implementation, the project was carried out while keeping in mind the precautions unique to the retail industry, such as avoiding store opening hours and establishing a system to work while stores are closed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-80 padding-box padding-full-left”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-120 padding-box padding-full-left”][vc_column width=”1\/3″][vc_row_inner][vc_column_inner el_class=”chart-counter mb-40″]\n More than 30 stores in North America experienced more stabilized store operations by faster response time for equipment failures and Internet issues.<\/p>\n [\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_row_inner][vc_column_inner el_class=”chart-counter mb-40″]\n Inventory management of 200+ network devices in all stores has been improved through the centralized management of devices and licenses\/manufacture warranty.<\/p>\n [\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_row_inner][vc_column_inner el_class=”chart-counter mb-40″]\n Network equipment failures have been reduced by 30% by unifying and making redundant equipment in all stores.<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-120 padding-box padding-full-left gray-d0-bg”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text]<\/p>\n MUJI USA IT Systems Senior Manager[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-40 padding-box padding-full-left”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”padding-box padding-full-left”][vc_column][vc_column_text]Since the opening of MUJI USA\u2019s first store in 2007, we use SYSCOM for everything, including our POS system, account system, network construction, etc. As a general contractor for systems, SYSCOM has handled a wide range of IT support, from the introduction of new systems to arranging equipment such as PCs.<\/p>\n The project involved the infrastructure and support of all offices and stores, so it made sense to trust it to SYSCOM. Not only would it minimize the burden on MUJI, but SYSCOM has provided comprehensive support for over 10 years.<\/p>\n As we worked on the project, I realized SYSCOM was good for us. I\u2019m grateful to SYSCOM for looking at things from our perspective and determining the best solution. I also appreciate their industry expertise and how they come up with fresh ideas.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-120 pb-80 padding-box padding-full-left”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-120 padding-box padding-full-left”][vc_column width=”1\/3″ el_class=”first-column”][vc_single_image image=”12415″ img_size=”full” vc_none_hover_effect=””][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”pb-20″]MUJI was born in 1980. The start was to create a simple and pleasant low-cost product by thoroughly streamlining the production process. Specifically, we look at products through \u201cselection of materials\u201d, \u201cinspection of processes\u201d, and \u201csimplification of packaging\u201d. MUJI currently has more than 1,000 stores worldwide, and more than 7,000 items, including clothing, household goods, food, and homes.[\/vc_column_text][vc_column_text]<\/p>\n Address: 250 W39th St., Suite 202, New York, NY 10018<\/p>\n https:\/\/www.muji.com\/us\/<\/a><\/p>\n [\/vc_column_text][vc_column_text]<\/p>\n Address: 595 Bay St, E-05, Toronto, ON M5G 2C2<\/p>\n https:\/\/www.muji.com\/ca\/<\/a><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”p-5per padding-box padding-full-left columns-vertical-center gray-bg”][vc_column width=”2\/3″ el_class=”syscom-blockquote red-sym first-column vertical-center”][vc_column_text el_class=”block-text-link”]<\/p>\n [\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”vertical-center”][vc_column_text el_class=”block-text-link”]CONTACT US TODAY<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”padding-box padding-full-left home-intro pt-5per”][vc_column el_class=”custom-news”][vc_column_text]<\/p>\nBackground<\/h6>\n
Implemented Service:
\nManaged SD-WAN with Cisco Meraki<\/h6>\nIssues Prior to Implementation<\/h6>\n
The Results<\/h2>\n
I\u2019m grateful to SYSCOM for looking at things from our perspective and determining the best solution.<\/h2>\n
Maiko Tanaka<\/h4>\n
Feedback From Our Client<\/h6>\n
Client Profile<\/h2>\n
MUJI U.S.A. LIMITED<\/h6>\n
MUJI CANADA LIMITED<\/h6>\n
News &
\nResources<\/h2>\n