{"id":8589,"date":"2021-02-25T19:40:30","date_gmt":"2021-02-25T19:40:30","guid":{"rendered":"https:\/\/test.uploadbook.com\/syscom\/?page_id=8589"},"modified":"2021-11-08T19:29:49","modified_gmt":"2021-11-08T19:29:49","slug":"global-call-center","status":"publish","type":"page","link":"https:\/\/test.uploadbook.com\/syscom\/en\/services\/it-support-services\/global-call-center\/","title":{"rendered":"Global IT Call Center"},"content":{"rendered":"

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Flexible Support Hours by a Dedicated IT Team of Multilingual Engineers<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-120 padding-box padding-full-left”][vc_column][vc_column_text]We clean up your IT tickets, support your team on all tech implementation, and fix your recurring IT issues \u2014 right from our offices in NYC, LA, Silicon Valley and\/or Tokyo with a single contact to our Global IT Call Center in New York City.<\/p>\n

Authorized main contacts or end users can directly contact our Call Center to create a ticket by a single email or phone call and we will assign the team to handle your requests right away, no matter if it\u2019s a system problem, service request, or just a simple Q&A.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pb-80 padding-box padding-full-left”][vc_column][vc_column_text]<\/p>\n

Global IT Call Center Features<\/h2>\n

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Multilingual \/ Multicultural Support<\/h6>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”pb-20″ width=”1\/3″][vc_column_text]<\/p>\n

Flexible Support Hours<\/h6>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”pb-20″ width=”1\/3″][vc_column_text]<\/p>\n

Dedicated Team Support with Escalation Capability<\/h6>\n

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Our support team includes multilingual engineers who speak English, Spanish, Japanese, Chinese, Korean, Russian, and more, as well as know the corporate culture in each country.<\/p>\n

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We can support 24\/7, 8\/5, 12\/5 depending on your needs.<\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”pb-20″ width=”1\/3″][vc_column_text]<\/p>\n

We assign your company a dedicated team so we can build an in-depth knowledge of your IT needs. If required, the assigned team will work with Level-2 engineers specialized in each field, such as server, network, voice, database, or application.<\/p>\n

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Multilingual \/ Multicultural Support<\/h6>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=”mb-20″][vc_column_text]<\/p>\n

Our support team includes multilingual engineers who speak English, Spanish, Japanese, Chinese, Korean, Russian, and more, as well as know the corporate culture in each country.<\/p>\n

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Flexible Support Hours<\/h6>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner cms_row_inner_overflow=””][vc_column_inner el_class=”mb-20″][vc_column_text]<\/p>\n

We can support 24\/7, 8\/5, 12\/5 depending on your needs.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/3″][vc_row_inner][vc_column_inner el_class=”mb-20″][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJyb3clMjByb3VuZGVkLWljb24tY29udGFpbmVyJTIwcm91bmRlZC1pY29uLXN0eWxlLTElMjIlM0UlMEElM0NkaXYlMjBjbGFzcyUzRCUyMmNvbC0xMiUyMiUzRSUwQSUzQ3NwYW4lMjBjbGFzcyUzRCUyMnJvdW5kZWQtaWNvbiUyMGljb24tbXJlZCUyMGljb24tY3VzdG9tZXJzZXJ2aWNlJTIyJTNFJTBBJTNDc3BhbiUyMGNsYXNzJTNEJTIycm91bmRlZC1pY29uLWlubmVyJTIyJTNFJTNDJTJGc3BhbiUzRSUwQSUzQyUyRnNwYW4lM0UlMEElM0MlMkZkaXYlM0UlMEElM0MlMkZkaXYlM0U=[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=”mb-20″][vc_column_text]<\/p>\n

Dedicated Team Support with Escalation Capability<\/h6>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner cms_row_inner_overflow=””][vc_column_inner el_class=”mb-20″][vc_column_text]<\/p>\n

We assign your company a dedicated team so we can build an in-depth knowledge of your IT needs. If required, the assigned team will work with Level-2 engineers specialized in each field, such as server, network, voice, database, or application.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”pb-120 padding-box padding-full-left”][vc_column][vc_single_image image=”8590″ img_size=”syscom_image_center” alignment=”center” vc_none_hover_effect=””][\/vc_column][\/vc_row][vc_row el_class=”pt-5per padding-box padding-full-left columns-vertical-center gray-bg”][vc_column width=”2\/3″ el_class=”syscom-blockquote red-sym first-column vertical-center”][vc_column_text el_class=”block-text-link”]<\/p>\n

Our experienced IT consultants can help you solve any IT-related business challenges. Please contact us for more details.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”vertical-center”][vc_column_text el_class=”block-text-link”]CONTACT US TODAY<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_mask_bg=”” row_arrow=”” el_class=”padding-box padding-top padding-bottom padding-top-gray hide-mobile” css=”.vc_custom_1614188315903{background-image: url(https:\/\/test.uploadbook.com\/syscom\/wp-content\/uploads\/2021\/02\/ITSupport_Feature.jpg?id=8400) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″ el_class=”pt-30per pb-30per section-mobile-bg” offset=”vc_col-md-6″][vc_column_text el_class=”mod_features block-text-with-link”]<\/p>\n

Multiple IT Support Services. One Company.<\/h2>\n

We\u2019re a world-class, people-focused IT support services company with highly skilled technical experts available on-demand to assist your business, on-site or remotely, with everything from help desk duties to the full spectrum of IT operations.<\/p>\n

Learn More<\/a>[\/vc_column_text][vc_raw_html el_class=”button-panel”]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[\/vc_raw_html][\/vc_column][vc_column width=”1\/2″ offset=”vc_col-md-6″][vc_single_image image=”8400″ img_size=”syscom_full_mobile” vc_none_hover_effect=”” vc_set_img_bg=”true” el_class=”img-mobile”][\/vc_column][\/vc_row][vc_row row_mask_bg=”” row_arrow=”” el_class=”padding-box padding-top padding-bottom padding-top-gray display-mobile” css=”.vc_custom_1614188338250{background-image: url(https:\/\/test.uploadbook.com\/syscom\/wp-content\/uploads\/2021\/02\/ITSupport_Feature.jpg?id=8400) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″ offset=”vc_col-md-6 vc_col-xs-12″][vc_single_image image=”8400″ img_size=”syscom_full_mobile” vc_none_hover_effect=”” vc_set_img_bg=”true” el_class=”img-mobile”][\/vc_column][vc_column width=”1\/2″ el_class=”pt-30per pb-30per section-mobile-bg” offset=”vc_col-md-6 vc_col-xs-12″][vc_column_text el_class=”mod_features block-text-with-link”]<\/p>\n

Multiple IT Support Services. One Company.<\/h2>\n

We\u2019re a world-class, people-focused IT support services company with highly skilled technical experts available on-demand to assist your business, on-site or remotely, with everything from help desk duties to the full spectrum of IT operations.<\/p>\n

Learn More<\/a>[\/vc_column_text][vc_raw_html el_class=”button-panel”]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row el_class=”padding-box padding-full-left home-intro”][vc_column el_class=”custom-news”][vc_column_text]<\/p>\n

News &
\nResources<\/h2>\n

[\/vc_column_text][cms_latest_news categories_name=”News” cms_template=”cms_latest_news–layout-columns.php”][vc_column_text el_class=”block-text-with-link”]Learn More<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”pt-5per padding-box padding-top padding-bottom footer-bg”][vc_column][vc_raw_html el_id=”footer-block”]JTNDJTIxLS0lMjBUSElTJTIwSVMlMjBBJTIwRk9PVEVSJTIwQkxPQ0slMjAtLSUzRQ==[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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