Project management by bilingual professionals for all IT projects
Japanese-English Bilingual Project Management
The project management at SYSCOM encompasses the establishment and execution of processes to ensure the successful implementation and management of various IT projects, ranging from large-scale ERP introductions to business process digital transformation (DX) initiatives and modifications to financial systems. The scope also includes the implementation of business applications and IT infrastructure, as well as the establishment, expansion, relocation of offices, and the construction of new factories, warehouses, and data center migrations.
SYSCOM’s Project Managers, comprising over 80% bilingual professionals with PMP certification, go beyond typical project management duties and serve as a bridge between the Japanese headquarters and the local U.S. company. They facilitate successful global projects by utilizing the language skills and understanding the difference of business customs.
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Reasons to consider Project Management by SYSCOM
Project Managers Consist of Over 80% Bilingual Professionals
Extensive experience in smoothly advancing projects among the United States, Japan and other countries, taking into account the respective business practices, preferences, and nuances in each language and culture.
Over 80% of Project Managers with PMP Certification
Capable of handling overseas projects in Asia, Europe, Central/South America and North America with the ability to coordinate with local vendors.
Global Project Handling
Leveraging natural language understanding (NLU), the platform comprehends users’ questions and comments in their natural language, generating appropriate responses.
Industry-Specific Project Managers
Capable of assigning Project Managers specializing in specific industries such as manufacturing, pharmaceuticals, finance, retail, distribution, and more.
Holistic Coverage for a Wide Range of Projects
Able to handle a diverse range of IT projects, spanning from the implementation of business applications to IT infrastructure and network.
Benefits of Outsourcing
Project Management
- By outsourcing project management as a bridge function between the Japanese headquarters and overseas local entities, the internal coordination burden is reduced.
- More efficient and cost effective operations without the need for separate interpreters in overseas projects.
- Achieve smooth project progress by entrusting specific industry and technical needs to knowledgeable and experienced professionals.
- Effectively leverage in-house personnel in the overseas local subsidiary with limited human resources by outsourcing various IT project management tasks.
Recommended for
Companies undertaking collaborative projects between the Japanese headquarters and U.S. local entities
We seamlessly manage projects by conveying the intentions of the Japanese headquarters while understanding local customs and meeting the needs of the local subsidiaries.Using industry specific knowledge, Project Manager is efficient and capable of comnunicating with local vendors and following local guidelines for a successful project.
Customers considering the implementation of IT projects between the Japanese headquarters and overseas subsidiaries (United States, Central/South America, APAC)
With a thorough understanding of each country’s language, business practices, regulations, etc., we carefully manage projects, maintaining regular communication with the Japanese headquarters to ensure a smooth process without miscommunication.Companies considering outsourcing IT project management for its local subsidiary
We undertake the comprehensive management of various IT projects that are challenging to internalize due to limited resources.
Project Cases
【Logistics】Global ERP project for a logistics company based in EU, covering North, Central, and South America, the Middle East, and Asia.
Prior to the project, the individual systems were used across over 150 subsidiary companies in more than 55 countries. With a strategic focus on optimizing global management, we helped implementing Dynamics 365 to integrate systems used among group companices to enhance day-to-day operations and aim to visualize the management status. Click here for full story.【Finance】Replacement of financial infrastructure in Japan and the United States
SYSCOM has supported various IT infrastructure projects for this largest financial group in Japan and was tasked with program management oversight for the ongoing data center consolidation project at the U.S. branch for 1 to 2 years. Click here for full story.【Manufacturing】Establishment of a new large-scale factory in US.
A brand-new factory required the establishment of a new network infrastructure, along with security systems (cameras, intrusion systems, door contacts, intercoms, etc.), and a fire alarm system from the ground up. Syscom managed the project by serving as a liaison to coordinate with general contractors, ISP providers, electricians, low-voltage vendors, and other subcontractors, ensuring the timely delivery of the project for the initiation of the initial production line.【Finance】On-site PMO for the reconstruction of the exchange system
SYSCOM’s Project Manager was stationed at the PMO department of a major financial institution, overseeing project management tasks for the modification of the exchange system and the development of application. In addition to project management for SYSCOM’s own projects, there are cases where our Project Managers are stationed at client sites to take care of the other projects.
Sample PM Personnel
Project Manager, PMP
Work Experience
- Managed IT projects for international companies as a project manager.
- Aligned 30+ stakeholders (customers and third-party network/security professionals) to deploy 2 secure data centers(PROD/DR) in 2.5 months, successfully fulfilled all the financial security requirement
- Boosted system performance up to 300% by analyzing virtual desktop design issues through deploying new Vmware ESXi environment, optimized core switch routing, and redesigned AD authentication process.
- Expedited proposal approval from a customer by showcasing prototypes of Veeam backup system on AWS and AZURE, demonstrating our team’s capability to key stakeholders.
- Maintained highly-available data center operation and 24×7 technical support by improving communication flow with 20+ engineers and customers, and documented technical design specifications.
- Analyzed application license usages by MS excel, reduced 20%+ annual cost for a client
Skills/Certifications
- Mail and schedule management application
- Certificate of Project Management Professional (PMP)
- Certificate of Data Science and Big Data Analytics (MIT), Cambridge, MA
- Project Management: Agile Methodology, Waterfall Methodology, Critical Path Method, Scrum
- Infra Technologies: Active Directory, DFS, DHCP, DNS, Exchange 2010-2016, Group Policy, Microsoft IIS, VMwarevSphere & Horizon, MySQL, Windows Server, Linux, TCP/IP
- Programming Language: html5, css3, JavaScript, PowerShell (for Exchange/Exchange Online Administration)
- Tools: Microsoft Excel, Word, PowerPoint, Access, Project, Visio, Teams, Slack, Visual Studio Code, PRTG, Nagios
- Language: (Native) Japanese, (Fluent) English
Project Manager, PMP
Work Experience
- Developed detailed WBS using Microsoft Projects, efficiently managed communications between engineer, senior PM, and end-user via Teams, and closely monitored the allocation of key deliverables to ensure the replacement of switches and UPS for an off-site Hardware replacement project is completed on time and meets quality assurance.
- Conducted requirements research, assisted in quoting, stakeholder communication, and order handling for an IBM Server replacement Project.
- Managed the scheduling, communication, and virtual fulfillment of cabling services for an out-of-state plant expansion project.
- Assisted in the procurement, and order handling of an extensive multi-year network refresh project.
- Conducted presales MDM solutions research for a Cisco ISE solution proposal
Skills/Certifications
- Certificate of Project Management Professional (PMP)
- Project Management: Agile Methodology, Waterfall Methodology, Scrum
- Tools: Microsoft Excel, Word, PowerPoint, Access, Project, Visio, Teams, Adobe Creative Suite
- Language: (Native) English, Chinese – Cantonese, Chinese – Mandarin
Project Manager
Work Experience
- Manage multiple IT infrastructure project simultaneously to ensure network and server engineering resources meet required standards.
- Work with internal team and vendors to develop and implement project plans that can meet customer requirements.
- Establish and deliver project time, cost and quality objectives while balancing project resources and risks to achieve desired business results.
- Gather requirements and identify solutions to meet customer’s business and IT needs.
Skills/Certifications
- PL/SQL
- Microsoft Office Suite
- Certifications: IBM D B2 Fundamentals
Frequently Asked Questions
Yes. We will review the details of each project and assign the most suitable PM accordingly. Please contact us for more information.
After reviewing the details of the project, we will assign the most suitable personnel. For your reference, please check the Project Management (PM) personnel mentioned above.
We can assign Project Managers specializing in specific industries such as manufacturing, pharmaceuticals, finance, retail, and distribution. For your reference, please check the above-mentioned client stories.
As a Microsoft Gold Partner, SYSCOM has more than 30 years of experience in building systems. Our experts can provide the best solutions for your business challenges, including implementation, customization, and support for Power Platform.
Client Stories
Case Study – Finance (Global Bank): PM Outsourcing
SYSCOM has been assigned to conduct program management oversight for an ongoing data center consolidation project for a period of 1-2 years.
Logistics: Global ERP Implementation
To optimize management on global level, customer decided to utilize Microsoft’s cloud solution for more than 150 groups companies.