CATEGORY
Industry: Retail
Location: New York and California
SOLUTION
Microsoft Dynamics GP + RMS
PMO Service to build a EC site
BACKGROUND
Introduced Microsoft Dynamics GP and RMS as ERP and POS system with business development in the United States. Starting with the development of multiple stores in the United States, SYSCOM also supported to promote the digital transformation of the customer business, such as supporting the construction of EC sites thereafter.
REQUIREMENTS
Implement a consolidated system with compatible POS terminal and Accounting system
Implement an expandable system for new stores
Business expansion under COVID-19 situation, Digital Transformation
RESULTS
Dissemination of timely business management data due to compatible POS terminal and Accounting system
Improvement of accuracy in inventory control data
Increased efficiency of inventory control/cost management processes
Correspondence of new requirements associated with store development in other states (response to different laws for each state, stock transfer between multiple locations)
Omni-Channel marketing strategy
KPI decomposition and improvement proposal
